How to Repair Maytag MRT311FFFE Frozen Ventilation System

ID: 149324

Description: The Maytag MRT311FFFE refrigerator vents are...

Steps:

1. Set the temperature switch in the refrigerator to “OFF.”

2. Remove all items from the freezer, including the freezer shelf.

3. Use a 6 mm Allen key to remove the two 6.0 mm screws securing the freezer’s interior back cover.

4. Gently pull the freezer’s interior back cover and set it face down on the bottom of the freezer.
5. It won’t completely come off since there’s a cable connected to the back cover.
6. Be careful not to dislodge any wires.

7. Check the ventilator’s compartment for frozen blockages.
8. You can use a flashlight for a better look, or fish something long and thin into the compartment; if it hits something, it’s because it’s blocked with ice.

9. Turn the hairdryer onto its "hot" or "warm" setting, then point it directly into the frozen ventilator’s compartments until the ice melts, clearing the vents.
10. Be careful not to overheat the surrounding plastic.

11. Replace the back cover.
12. Reinstall the two 6 mm screws with a 6 mm Allen key.
13. Replace the freezer shelf.

14. Reorganize the items in a way that doesn’t block the vent’s airflow.