Dell Latitude 5310 - The Processor Fan failed to respond correctly

ID: 169240

Description: (1) Here is a possible solution for fixing the...

Steps:

1. Turn off your computer
2. Turn on and constantly tapping F12
3. in the pre-boot menu choose "Diagnostics".
4. The Troubleshooting solved the specified error code 2000-0511.

5. place the laptop upside down on a soft, clean surface to avoid scratching
6. locate the screws (in this case 8)
7. use the screwdriver
8. 'Note: the screws are designe to stay attached in the back cover even after being unscrewed. This prevents loss.'
9. use the opening tool to open the back cover starting on the hinge areas. then move slowly around the edges
10. lift the open areas with your hand (lightly!) and slowly work using the tension along the edges.

11. Remove the fan connector
12. Loosen 2x M2 screws remove the fan
13. Loosen 3x small slotted screws
14. Remove all possible dirt and dust (With the help of tweezers, compressed air, brush)
15. Try to rotate the Fan with your fingers slowly