Elgato Stream Deck MK.2 Screen Replacement

ID: 181054

Description: If your Stream Deck screen starts flickering or...

It should look like the one on the picture. Pay attention to the shape of the ribbon cable.
must have a resolution of 480x272
must be 4.3 inch TFT
must have a 40-pin connector
should not have a touch capability
There are apparently various versions with different luminance. I bought a 1000 nits one and it looks just about right.

The internals of the device are not secured to the plastic case so you should be able to get it out by just shaking it a bit.

The motherboard is secured with:
4 metal brackets
Conductive tape
Use precision pliers to bend the brackets out
Use something thin to stick between the conductive tape and the motherboard to detach it without damaging. (I used a piece of a bit thicker paper to start the corners off and then gently pulled with pliers)
Do not lift the motherboard yet

The screen is secured with another 6 metal brackets. Use pliers to bend them out of the way in the same manner as before removing the motherboard.
✅ The 2 more brackets at the top edge don't need to be bent out. You can leave them as they are.

Use a suction cup to lift the screen out of the black metal case.
Best not to push on the buttons on the other side of the case at all! You can push a bit on them to push the screen out but don't push them more into the frame as you would do when normally using the device to not damage them!
Make sure to not damage the ribbon cables! The two thinner ones are not a part of the screen and are not replacable!
At this point, the black metal casing together with clear buttons should come completely apart from the electronic parts.

Only the widest cable which connects the screen to the motherboard needs to be disconnected. Lift the yellow kapton tape covering the connector in a way that would allow you to reapply it later.
Do not use regular adhesive tape as a replacement!
The ribbon cable is secured to its connector by the little black bar.
You can insert a plastic prying tool between the small bar and the cable to lift it.
Only after the bar is lifted, the cable can be removed from the connector.

The thin black piece of plastic with button-shaped cutouts is lightly glued to the screen frame in four places.
Use a plastic prying tool to gently detach the plastic sheet.
Make sure to not band the plastic and not create any permanent creases in it!

With the old screen gone... Congratulations, you are ready to plug your new screen to the motherboard! 🥳

Connect the new screen by putting the ribbon cable into the connector (no force should be needed to do it) and snap the black bar down to secure it.
(optional) At this step you can connect the device to your PC to check if the new screen works properly.
Make sure to not touch any of the electronic components!
Disconnect the USB cable after checking.
The USB cable might sit quite strongly in the port so make sure to not damage the port when disconnecting it.

Remember to remove the screen protector if your screen came up with a temporary one 😉

You can use a small patches of double-sided tape to attach the thin plastic sheet with cutouts to the new screen. It will make reassembly a bit easier.
Do not use any strong permanent glue. The plastic sheet is not replacable and if you needed to disassemble it again, you might damage it if it's glued too strongly.

Insert the screen back to the black metal frame. (🧹 this is your last chance to have a direct access to the screen surface so make sure there is no dust or fingerprints on the screen)
Bend the 6 metal brackets back to secure the screen
Reapply the yellow kapton tape on the connectors (do not use regular adhesive tape)
Put the motherboard back to its place
Bend the 4 metal brackets back to secure the motherboard
Reattach the conductive copper tape to the motherboard edge (you can use a bit of electrical tape to do so)
Push the assembly back into the plastic casing. Reattach faceplate.
Done! 🎉

Back