How to Fix an Epson EcoTank ET-2850 Printer That Smudges Ink While Printing

ID: 181589

Description: If the ink is smudging whilst printing using an...

Steps:

1. Turn on the printer by pressing the power button.

2. Pull out the printer tray.
3. Pull gently as to not loosen the printer tray over time.

4. Flip open the paper tray.

5. Insert a sheet of paper into the paper tray.

6. Open the ink cartridge case.

7. Open the latches for each individual color.

8. Match the color with the label assigned to it (either BK, Y, M, or C).
9. Refill the cartridge until the ink level reaches the top of the cartridge.
10. Refill the cartridge slowly so the ink doesn't spill into the printer.

11. Repeat the previous step for each color.

12. Use the arrows on the control panel to land on “maintenance” mode.
13. Press OK.

14. Use the arrows to navigate to “head cleaning."
15. Press “OK.”

16. When this screen pops up to explain its role, click “OK” to proceed.

17. Click the button that has a diamond with a line in the middle to start the process.

18. Wait approximately three minutes until the loading screen disappears and the printer is finished cleaning.

19. Once the printer is finished cleaning, it will automatically print out a piece of paper with the ink colors and other words on it.

20. If the colors and words on the paper are no longer smudged, then the issue is resolved.