How to Troubleshoot Draining Issues in a Hotpoint Washing Machine

ID: 218490

Description: [youtubevideo|1PNk28Wgm_o]Use this guide to...

Steps:

  1. Gather a bowl or tray, a large old towel, a brush, a sponge, hot, soapy water, and a flat-blade screwdriver or flat-blade knife.
  2. Switch the washing machine off at the power supply and unplug the power supply plug.
  3. Turn off the cold water inlet feed if you can.
  4. Water and electricity can shock you, so don't work on the filter while the machine is plugged in.
  5. If water is standing in the drum, remove as much as you can with a sponge.
  6. Place a large old towel across the floor in front of the washer.
  7. Use a flat-blade screwdriver or flat-blade knife to pry out the removable lower front panel.
  8. Use this front-view layout: the removable lower panel is at the bottom, and the pump filter sits directly behind it.
  9. If a lot of water remains in the machine, carefully tip the washer backward only far enough to fit a bowl or tray under the filter.
  10. Keep the washer stable while it is tipped back, and don't put your hands or feet under an unsupported machine.
  11. Place the bowl or tray under the pump filter.
  12. If you're doing routine maintenance and the washer drains normally, a cloth or large old towel may be enough.
  13. Open the filter slowly so you can tighten it again if a lot of water starts coming out.
  14. Turn the pump filter anti-clockwise slowly.
  15. Let the water drain into the bowl as the filter loosens.
  16. If the filter jams, tighten it, loosen it, and repeat the motion.
  17. Wiggle the washer gently to help trapped debris work loose.
  18. Keep working it back and forth until the filter releases.
  19. Coins, hair clips, and other debris can catch the filter threads.
  20. Remove the pump filter and set it aside.
  21. Look inside the filter opening and remove loose debris, such as coins, hair clips, elastic bands, dirt, and hair.
  22. Reach into the back of the opening and turn the impeller or propeller with a finger.
  23. Remove anything that stops the impeller from turning freely.
  24. Sharp debris can cut your fingers, so feel carefully and don't force your hand into the opening.
  25. Tilt the washer forward a little to drain remaining water into the bowl if needed.
  26. A blocked impeller can leave the washer full of water or stop it from draining properly.
  27. Use a brush to scrub inside the pump filter opening.
  28. Remove any remaining debris, mold, dirt, and hair from the pump cavity.
  29. The pump area may smell bad while you're cleaning it.
  30. Take the pump filter to a sink.
  31. Wash it with hot, soapy water.
  32. Use a brush to scrub the filter until it is clean.
  33. Line up the clean pump filter with the pump opening.
  34. Slide it in gently; don't force it.
  35. Turn the filter clockwise all the way until it locks in.
  36. Unscrew and remove the filter once more after it locks.
  37. Check for extra debris that may have fallen back down into the opening.
  38. Reinstall the filter and turn it clockwise until it locks again.
  39. Lower the washer back into position if it was tilted.
  40. Turn the cold water inlet feed back on.
  41. Start a washing program with the lower front panel still removed.
  42. Watch the filter area during the program and check for leaks.
  43. If water leaks from the filter, stop the program, unplug the washer, and reseat the filter.
  44. Confirm that the washer drains correctly by checking the drain outlet if you can do so safely.
  45. Clip the lower front panel back onto the washer after the filter stays dry and the washer drains correctly.
  46. Check pockets before every wash to keep coins, hair clips, and elastic bands out of the pump filter.
  47. Clean the pump filter about once a year if you can.
  48. Clean it sooner if the washer drains poorly, smells, leaves water in the drum, or makes strange noises around the pump filter.
  49. Run a washing machine hygiene clean every 30 wash cycles to help keep the washer fresh.
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