KitchenAid Dishwasher Control Touch Panel Replacement

ID: 221301

Description: [youtubevideo|onb0IkNGAjE]Use this guide to...

Steps:

1. Keep the door fully assembled while you confirm the button symptoms.
2. Don't remove door panels or touch the wiring while the dishwasher is powered.
3. Suspect a faulty touch panel if Control Lock won't clear after you hold the key for three seconds.
4. Suspect the panel if keys respond only sometimes, take a long time to react, or work again only after the dishwasher has been powered off for hours.
5. Similar Whirlpool and Maytag models may use a different part number or key layout.
6. Turn the breaker off or unplug the dishwasher before removing any screws.
7. Place a stool under the open door so the door can rest on it.
8. Use a driver to remove the 10 inner door screws.
9. The two center screws are longer, and the four screws on each side are shorter.
10. Keep the two long screws separate from the eight short screws.
11. Keep the door supported because the inner and outer panels can separate once the screws are removed.
12. Lift the outer front panel slightly to release the plastic retainers on both sides.
13. Pull the panel forward just far enough to reach the touch-panel cable.
14. Press the connector latch and unplug the cable.
15. Lift the front panel away from the dishwasher.
16. Set the panel on a stable work surface.
17. Wear work gloves if the metal edges feel sharp.
18. Leave the touch-panel cable unplugged and keep the dishwasher door open.
19. Restore power for this test only.
20. Keep your hands away from the wiring while power is on.
21. Wait about 10 seconds, then close the door fully.
22. Listen for the drain pump to start.
23. If the drain pump starts, the main control board is probably good and the touch panel is the more likely failed part.
24. This test is not definitive, and the drain pump may run for about two minutes.
25. Turn the power off again before handling the panel.
26. Flip the front panel over on the work surface.
27. Locate the three screws that secure the control touch panel.
28. The two nearby end screws secure the handle, not the touch panel.
29. Use a driver to remove the three touch-panel screws.
30. These screws are shorter than the 10 door screws, so keep them in a separate group.
31. Lift the old touch panel out of the front panel.
32. Use a small screwdriver to free any tight tabs or edges.
33. Don't force the plastic because the tabs and trim can break.
34. Mark the old panel if it looks similar to the replacement.
35. Keep the old panel separate until the repair is verified.
36. Keep the door open and bring both touch panels to the dishwasher.
37. If the door closes, pull from the outer edge so you don't tug on the whole dishwasher.
38. Keep your hands away from the wiring while power is on.
39. Plug in the old touch panel, restore power, and test the problem keys if you want a baseline.
40. Turn the power off before unplugging the old panel.
41. Plug in the replacement touch panel, restore power, and press every key.
42. A good panel should respond consistently to Start, Cancel, Control Lock, and the cycle keys.
43. Turn the power off and unplug the replacement panel before returning to the work surface.
44. Place the front panel on the work surface with the inside facing up.
45. Slide the replacement touch panel into the front panel.
46. Start one side under the retaining edge, especially near the tight screw that may not come out fully.
47. Use a small screwdriver to work the opposite side under the retaining edge.
48. If the lower edge doesn't seat at first, get the panel mostly in place and work it outward until it sits correctly.
49. Don't force the touch panel because the tabs and trim can break.
50. Be patient, since the panel may take a few tries to seat fully.
51. Slide the full panel into its final position once the edges are seated.
52. Use a driver at low torque to install the three shortest screws in the control touch panel.
53. Install the screws in the same three positions they came from.
54. Do not mix these screws with the larger door screws.
55. Snug the screws without overtightening them.
56. Overtightening can strip the plastic or crack the touch panel.
57. Find the metal lip on the front panel and the matching channel on the door.
58. The lip must slide into the channel, so seat the panel from the top.
59. Plug in the touch-panel cable before seating the front panel.
60. Hold the front panel against the door and slide it down from the top until it seats.
61. A helper can make alignment easier.
62. Make sure the door is still supported by the stool.
63. Use a driver to reinstall the 10 inner door screws.
64. Install the two long screws in the center positions.
65. Install the eight short screws along the sides, four on each side.
66. Snug all 10 screws evenly.
67. Stop once the screws are tight and secure.
68. Restore power and wait 5 to 10 seconds for the controls to wake up.
69. Press each key to confirm it responds consistently.
70. Hold Control Lock for three seconds to make sure it can turn on and off.
71. Start a cycle briefly to confirm the Start key works.
72. Use Cancel to stop the cycle.
73. If Control Lock stays on or keys still don't respond, turn the power off and reseat the touch-panel cable.
74. Confirm the replacement part number matches the dishwasher model if the problem remains.
75. The main-control-board test is not definitive, so persistent symptoms may still require main control board diagnosis.