How to Fix the Maytag Washer F02 or F2 Error Code

ID: 221457

Description: [youtubevideo|79SUFzLjJlc]Use this guide to...

Steps:

  1. Check the display for an F02 or F2 code when the load is still wet after a cycle.
  2. The code means the washer has a flow or drain problem.
  3. Open the door and inspect the small drain holes inside the rubber door gasket.
  4. Remove any debris you can reach from the gasket area after each wash to reduce future clogs.
  5. Debris can still reach the filter trap even if you clean the gasket regularly.
  6. Unplug the washer before opening the lower access panel.
  7. Turn off the water valves if you need to move the washer or disturb the hoses.
  8. Lay towels on the floor under the lower front panel to catch water from the drain-pump area.
  9. Keep a flashlight nearby so you can see the pump filter trap clearly.
  10. Use a T20 Torx bit to remove the three screws along the bottom edge of the lower access panel.
  11. Pull out the dispenser drawer if it blocks the panel.
  12. Lift the access panel, drop it slightly, and pull it away from the washer.
  13. Set the screws aside where they will not roll away.
  14. Use a flashlight to find the round filter trap at the front of the pump assembly.
  15. The pump assembly and nearby hoses handle draining water out of the washer.
  16. Look for the troubleshooting packet mounted on the side of the washer.
  17. Pull out the packet if you want model-specific troubleshooting details for this washer.
  18. Squeeze the tabs on the wire retainer and pull it out slightly if it blocks the filter cap.
  19. Move the retainer out of the way so the filter cap can turn.
  20. Tap the filter cap gently if it feels stuck and will not start turning.
  21. Do not strike the plastic cap hard, because the pump parts can crack.
  22. Turn the filter cap counterclockwise until it loosens.
  23. Hold a towel under the filter trap while you remove the cap.
  24. Expect water to come out of the pump opening as the filter trap comes free.
  25. Some water may still run onto the floor or into the drawer area, even with a towel in place.
  26. Pull the filter trap out of the pump opening.
  27. Remove debris from the trap, such as coins, toothpicks, bread ties, socks, or lint.
  28. Handle trapped debris carefully, because sharp objects may be mixed in with lint and dirty water.
  29. Use a rag and a screwdriver to wipe out the pump cavity.
  30. Clean the filter trap until the drain holes are clear.
  31. Dark staining can remain, but the holes should be open and free of blockage.
  32. Align the notch on the filter trap with the matching notch in the pump opening.
  33. Slide the filter trap into the pump opening.
  34. Turn the cap clockwise like a jar lid until it feels snug.
  35. Do not tighten the cap with pliers or other tools, because the plastic can break.
  36. Reinstall the wire retainer if you removed it earlier.
  37. Leave the lower access panel off if this is your first time doing the repair.
  38. Plug in the washer and run a cycle with or without clothes.
  39. Watch the filter-trap area for leaks while the washer drains.
  40. Confirm that the washer pumps water out at a steady pace and the F02 or F2 code does not return.
  41. Unplug the washer again before reaching into the lower cabinet area.
  42. Pull out the dispenser drawer for clearance if needed.
  43. Tilt the lower access panel into place and lift it onto the washer.
  44. Reinstall the three lower screws with a T20 Torx bit.
  45. Push the dispenser drawer back in.
  46. Use towels to dry any water that ran onto the floor or into the drawer area.
  47. Check around the filter cap again after the test cycle for any slow drips.
  48. Inspect the rubber door-gasket drain holes after future washes to help prevent another clog.
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