Fitbit Surge Battery Replacement
ID: 74817
Description: Is your Fitbit Surge battery not charging no...
Steps:
- Unscrew all four black 3 mm Phillips screws on the underside of the watch using a T5 screwdriver.
- Use an X-Acto knife to cut the band above, on either side, and in between the 2 screws.
- Note: Part of the band is hard plastic.
- Caution: The band cannot be reattached once it is cut.
- Scrape away the glue beneath the hard shell portion of the band to reveal the GPS.
- Use a PH000 screw head to undo the newly revealed silver 4 mm Phillips screws that were hidden beneath the glue.
- Using a metal spudger, push down on the plastic gray square clamps on the underside of the device to dislodge the whole silver backing.
- Note: the buttons will also come off.
- Use a pick or small flathead to remove the 4 metal clamps holding device together.
- Use a thin tool to pry the the device apart by lodging it between the clock face and back side of the device.
- Note: a spudger may not be thin enough to fit in the seam of the device. We used the 6 inch metal ruler from the Pro Tech Toolkit.
- Go slowly and carefully disconnect two cables before fully opening.
- Gently remove the battery.